Digital PlanTechnology SolutionsAt LEAP Riyadh
Samir A. Musaسمير موسى

CTO & Executive Technology / Service Owner

SAMIR MUSA

Chief Technology Officer · Digital Plan

Riyadh, Saudi Arabia

Building AI-powered enterprise technology, managed services and intelligent operations.

AIManaged ServicesEnterprise Technology
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s.musa@digitalplan.tech+966 11 250 9541

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At LEAP Riyadh

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What I do

Technology leadership with operational depth

I lead technology strategy and execution at Digital Plan, connecting AI, automation, infrastructure, managed services and enterprise platforms into practical business systems.

My background combines large-scale managed operations and service assurance with product architecture, enterprise integration and AI-enabled automation.

AI & AutomationAgent workflows, enterprise knowledge and governed automation.
Managed ServicesNOC, SLA governance, monitoring and service improvement.
InfrastructureNetwork, cloud, servers, endpoints and operational readiness.
Enterprise PlatformsMicrosoft 365, Odoo, CRM, ERP, APIs and business workflow.

Business edge

A CTO profile built for real work

The page gives LEAP contacts a fast way to save Samir, understand the Digital Plan direction and choose the right business conversation.
AI-assisted salesTurn event conversations into structured follow-up while keeping human approval in the loop.
Service assuranceConnect incidents, SLA context, escalation paths and customer impact into one operating view.
Project executionMove from opportunity to delivery with clearer scope, inventory, handover and readiness signals.
Management intelligenceGive leaders cleaner visibility across infrastructure, operations, projects and business demand.

What I lead

Scope across strategy, systems and service

Technology StrategyArchitecture decisions that survive production.
AI & AutomationAgents, orchestration, governed workflows.
Enterprise ArchitectureSystems that integrate cleanly.
Managed ServicesSLA, NOC, assurance, continual improvement.
Network & InfrastructureConnectivity and operational readiness.
CloudModern platforms with operational discipline.
CybersecurityIdentity, resilience, secure delivery.
IoTTelemetry and connected operations.
Operational IntelligenceKPIs, MTTR, executive visibility.
Enterprise IntegrationAPIs, M365, Odoo, business systems.

What I'm building

Connected enterprise operations

Digital Plan is evolving toward a connected enterprise operating model where AI agents, business systems, projects, infrastructure and managed operations share context and work together.
01Customers
02Opportunity
03Commercial
04Projects
05Inventory
06Infrastructure
07Operations
08Service assurance
09Knowledge
10AI agents
11Management intelligence

AI operating model

From infrastructure to intelligence

The direction is an AI-powered enterprise technology operating system: customer demand, commercial work, projects, inventory, infrastructure, operations, knowledge and AI agents sharing context in one governed model.
AI-poweredEnterprise Technology OSgoverned, integrated, auditable
  1. 01
    Executive

    Business intent, approvals and priorities.

  2. 02
    AI interface

    A practical layer for questions, drafts and guided actions.

  3. 03
    Orchestrator

    Routes requests to the right tools, agents and data sources.

  4. 04
    Governance

    Policy, auditability and human approval gates.

  5. 05
    Specialized agents

    Sales, projects, service, knowledge and operations support.

  6. 06
    Business tools

    CRM, ERP, Microsoft 365, Odoo, APIs and delivery systems.

  7. 07
    Enterprise data

    Customer, service, inventory, project and operational context.

  8. 08
    Auditable actions

    Traceable execution without exposing confidential systems.

Operations credibility

Technology leadership built on real operational experience

Experience across environments exceeding 32K network elements and 4K sites, focused on service continuity, SLA governance and customer impact.
14+YearsTechnology and operations leadership
32K+Network elementsExperience across large-scale environments
4K+SitesService and field coordination experience
SLAManaged opsAssurance, incident and escalation governance

Technology

Architectural capability

AI / Automation

AI AgentsLLMsAgent OrchestrationAPIsAutomation

Engineering

PythonFastAPIPostgreSQLDocker

Enterprise

Microsoft 365Odoo

Cloud / Data

AWSAnalyticsPower BI

Digital Plan

Technology that moves from strategy to implementation to operation

Digital Plan helps organizations design, implement and operate modern technology environments across managed services, infrastructure, cloud, cybersecurity, automation and digital transformation.
Explore Digital PlanDiscuss a project

Let's connect

Let's build something useful

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